It took an hour and a half for my food to be delivered. The guy who delivered, sat in his car on the phone for 2 minutes before finally getting out and proceeded to still talk on his cell phone while giving me my food. The food was lukewarm at best. You all have great food, you need to work on your delivery speed.
Delivery took way longer than usual. Food wasn’t as hot. Can’t blame driver on that first time this has happened. Just and FYI
Great food as usual.
It really shouldn't take 1 1/2 hrs to receive my order.
3rd order this week! 1st order- forget breadsticks- it was a coupon so whatever... 2nd time- good! This time... Took a while....about an hour Everything was soggy/not warm
The Calzone is huge and the quesadilla is very good but It took an hour and was missing a side item. I called the restaurant and they were very responsive.
Driver was nice and courteous, but food was not hot and the order took 90 minutes to arrive
Had gyro, Greek salad, hamburger sub and fries. Everything was well cooked and tasted great except the fries which could have used more seasoning and been cooked a little more. Overall, satisfied.
Delicious as always!
Basil menu is getting better each time I order. Fantastic,menu,and Delivery,not to mention the affordable prices!
The food is good but There is always one item missing. This time I ordered a medium size pizza and received a small one. I initially thought these were honest mistakes but now I see a pattern!!!
The app product is the best, convenient and precise, but the last order I made was not pleasurable, it was salty, and not good.
Good, but order was missing the $1 up fries. Onion rings good; pizza good but to reheat only good for a day, no more.
Scale of 1-10, w/10 being the best ... I rate the food 5
We love Basils wings. And the pizza is good too. However, the delivery took almost 1.5h. The wings were hot but the pizza was warm.
The parmesan bread didn't taste that good and the cheese bread was OK but the pizza was great.
Mama's Pizza is perfect!
Driver was really friendly. Food came pretty fast and everything tasted pretty good. I didn't think you got enough food for the cost. Also, I had requested no peppers on our pizza and they must not have seen that note. No big deal, but if I was a person with any sort of allergies, it would've been an issue.
best chicken in town and burgers
excellant food love it
It was our first time ordering from Basil's and everything was great!
Takes a while to be delivered
Food was tasty, but they delivered to the wrong address (correct address was listed but they went by the phone number) so it was cold by the time it got to me.
Really good fried chicken.
Service was fine, food from Basil's was not so good.
excellent hot food
Well, the coupon said cheese sticks. We received some type of cheese bread or something. But it was free, so eh, not a big deal so much. I put in the comments that we needed garlic butter. None.
Xtra large pizza was great! Krinkle Cut fries were cold :( garlic bread was ok delivery took an hour even though I live only a mile from the restaurant but I guess that's because it was a late night order.
Tried the streak and cheese calzone. Awesome!
On the menu it said my two meals came with pita pockets, but there were none and this isn't the first time it happened either. Otherwise food was good.
Great food as usual! Chicken Caesar wrap, steak and cheese, cold cut and a calzone! I would recommend them all 😃
Everything was excellent but the onion rings were soft and cold.
Really good for takeout delivery! Arrived hot, pretty quickly. Would order from them again.
I ordered lunch for a meeting at our office and everyone absolutely LOVED their food. Delivery arrived on time for our meeting, that is always a challenge.
Dank for late night munchies :) chicken quesadilla was so good
Food was good
Gyro was excellent. The pizza and pasta only ok. Too much sauce on the pasta.
Great burger, juicy and well seasoned. The chicken was dry, though.
Food was good but they were 20 minutes late.
The service was great! The Vegetarian calzone had waaay too many onions and the bellpepper chunks were huge. I couldn't really taste the cheese over the onions and bell peppers. I was disappointed. The rest of the family enjoyed their orders however.
Great Customer Service
Very bad service... i ordered lunch & the delivery came at dinner time.. as my order was not that big just a sub.. will not recommend to anyone
Food was ready when we got there!
Onion ring price or size should be reconsidered. A buck for each ring is ridiculous. Boneless wings should be advertised as chicken bites, very small. Pizza and cheese sticks were good though.
The salad had a pool of water in the bottom of the container. It was my first and last time ordering from this restaurant. Additionally the cucumbers looked as though they were old.
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208 N Frederick Ave., Gaithersburg, MD 20877
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