Fries were overcooked
I am really impressed , though the food took over hour, it was still warm. I was happy that they improved their communication skills. Food was made just how I asked, I was happy!!
Food took almost 2 hours to get. Food was decent but on a Thursday evening it shouldn't take 2 hours to make food and deliver 2/2.5 miles away.
Great food!! But They take forever to come , they constantly forget items that I have paid for. They keep giving me credits in the restaurant instead a refund. The staff is unprofessional.
I have eaten here before but never had delivery. I waited almost two hours for my food, so unacceptable. I don’t understand why it took so long.
There was old lettuce on my burger , I still had pink spots in my burger, and the philly cheese steak was so skinny. Not worth the money !!
Never received the food
My order was messed up.
Pepperoni was missing from pizza. Please credit me. Only one biscuit with chicken dinner.
My food was never delivered
Order took 90 minutes to arrive, food wasn't hot and the order was incomplete.
The delivery took an hour this time and the fries were not crispy at all and that’s what I was looking forward to
always delicious and mouth watering
Food was good but delivery took 90+ mins
boneless wings so tough couldnt chew them had to throw them away...sandwich not enough onions or mayo no taste ----onion rings overcooked....want total refund!!!!!!!!
While both subs were tasty they were mostly sauce. The meatball sub maybe had the equivalent of 2 meatballs on it sliced up in the sauce. The Italian sausage sub was the same. Maybe about half a sausage sliced up in the sauce.
Are we regulars now? I think so...
Food was ready when I arrived, and the sub was simply delicious.
I would definitely order the fish sub and mozzarella sticks again 😋. Delivery took a little over an hour, after 8 on a Friday night but maybe they were busy. I would recommend ordering early or pick it up yourself if you can't deal with the wait.
Great food at a reasonable price. Service was also great.
My special instructions said “please bring extra mustard” and they brought ketchup.
The turkey Burger was not available. Rest of the food was great
Delivery great. Pizza was so-so.
Food was delicious!
Don't care for the Cole Slaw
I got the Steak and Cheese Lunch Box Combo, came with Fries and a drink. This place is really good. The Fries are amazing! Very Good 9in sub! Very friendly place!
The food is always fresh and delicious!
Everything is delicious like always!
Great food and good service
Basil's is our go to place for Pizza, wings and subs.. always good!
Fast and accurate service
It took an hour and a half for my food to be delivered. The guy who delivered, sat in his car on the phone for 2 minutes before finally getting out and proceeded to still talk on his cell phone while giving me my food. The food was lukewarm at best. You all have great food, you need to work on your delivery speed.
Delivery took way longer than usual. Food wasn’t as hot. Can’t blame driver on that first time this has happened. Just and FYI
Great food as usual.
It really shouldn't take 1 1/2 hrs to receive my order.
3rd order this week! 1st order- forget breadsticks- it was a coupon so whatever... 2nd time- good! This time... Took a while....about an hour Everything was soggy/not warm
The Calzone is huge and the quesadilla is very good but It took an hour and was missing a side item. I called the restaurant and they were very responsive.
Driver was nice and courteous, but food was not hot and the order took 90 minutes to arrive
Had gyro, Greek salad, hamburger sub and fries. Everything was well cooked and tasted great except the fries which could have used more seasoning and been cooked a little more. Overall, satisfied.
Delicious as always!
Basil menu is getting better each time I order. Fantastic,menu,and Delivery,not to mention the affordable prices!
The food is good but There is always one item missing. This time I ordered a medium size pizza and received a small one. I initially thought these were honest mistakes but now I see a pattern!!!
The app product is the best, convenient and precise, but the last order I made was not pleasurable, it was salty, and not good.
Good, but order was missing the $1 up fries. Onion rings good; pizza good but to reheat only good for a day, no more.
Scale of 1-10, w/10 being the best ... I rate the food 5
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208 N Frederick Ave., Gaithersburg, MD 20877
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